At CribMaster, we take pride in the high level of service we provide to our customers. Our technical support representatives offer world-class support and expertise in diagnosing software and hardware issues, and providing sound resolution – generally within the same day. We measure our response times and quality of service as we continually strive to speed resolution, increase the number of same day ticket closures and improve our technical service and knowledge.
You can reach our global technical support team by phone, email or through our technical support portals. Whether you’re an industrial distributor or manufacturer, all of our customers have access to our portals to open or search our knowledge base. Each help desk ticket is carefully tracked through resolution, and our knowledge base offers customers the ability to quickly find technical answers on their own.
Monday to Friday, 8 am – 6 pm EST
Phone: 1.855.274.2267 (855-CRIBCMS)
Monday to Friday, 8 am – 6 pm CET
In-country Toll Free:
Belgium: 0 800 485 46
Denmark: +45 80 253 098
France: 0 805 11 00 91
Germany: 0 800 723 8376
Poland: 00 800 121 5009
Spain: 800 099 889
United Kingdom: 0 800 376 2988
YouTube Technical Support
CribMaster has created YouTube videos to help you learn about and solve a variety of technical issues.