CribMaster Technical Support
CribMaster takes pride in the high level of support we offer to our customers. Please refer to the contact information below to contact technical support. You can also communicate with tech support by opening a tech support incident through our web portal which can be accessed from the link below.
Technical Support Hours
8am - 6pm (EST) - Monday thru Friday
Contact Information
Phone: 1.855.274.2267 (855- CRIBCMS)
Email: support@cribmaster.com
Web Portal Access for Tech Support
https://support.ecribmaster.com
If you do not currently have a web portal user name and password please email support@cribmaster.com and request a web portal log-in.
Web Portal Tutorial
http://www.cribmaster.com/tutorial/webportal.pps
RMA Form for Parts
http://www.cribmaster.com/rma
Link for Latest CribMaster Patches
- Call Tech Support Before Accessing This Link
- Support Maintenance Agreement Must Be Current
ftp://ftp.ecribmaster.com/pub/Software/Cribmaster/CM9.2/
Link for Latest ATR Patches
- Call Tech Support Before Accessing This Link
- Support Maintenance Agreement Must Be Current
ftp://ftp.ecribmaster.com/Pub/Software/ATR9/ATR9.2/
Link for TekVision Reimaging Program
- Support Maintenance Agreement Must Be Current
www.cribmaster.com/tekvision-form.html
CM University is a complete training program organized so that our customers have the opportunity to learn many different aspects of the CribMaster solutions. Training is offered on a regular monthly basis. Please click the logo above to view a complete description and schedule.
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