Hardware Return / Replacement Form
1955 West Oak Circle
Marietta, GA  30062
Phone: 888.419.1399
Fax: 770.419.1968


  • Include the power supply for POUs and controller boxes
  • Please remove the batteries from your scanner prior to return
  • Please remove the monitor from the metal case prior to return
  • Return your item with this form to the address in the box to the right
  • Items damaged from intentional misuse are not eligible for return or repair
  • In the event we do not receive your RMA in 30 days, we will invoice you for the non-returned part

Company Name:


Contact Person:


Phone Number:


Ship to:


Select One:

  Warranty Replacement   Out of Warranty Repair

Problem Part Description:


Item Serial Number:


Detailed Description of the Problem:


If returning a touchscreen, is it USB or Serial? USB   Serial