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FAQs

How can I determine if my facility would benefit most from using CribMaster in the toolroom/stores area, in vending devices on the floor or RFID technology?

A:

Processes...Processes...Processes...Understanding the process flow of your indirect material is the first step. From there methodologies are applied to find the right solution for your operation. Your WinWare representative will help you with walk-time studies, efficiency evaluations and other methods to determine your needs. Call...1.888.419.1399

Is there a clean and efficient way for me to calculate potential cost savings that may be achieved by implementing CribMaster?

A:

Your CribMaster representative has a very comprehensive potential cost savings calculator that he or she will help you understand. Working through this with your representative will help you better determine your savings potential. Call...1.888.419.1399

How can you help make me aware of the solutions WinWare provides and which ones can be the most help to our operation?

A:

We are expert at determining the solution for your operation. With over 2400 clients in 13 countries, we have learned what it takes to make these projects successful. We will determine what is right for you as well as help educate you on all of the CribMaster options. Call...1.888.419.1399

Do you have a "train the trainer" type program or training via the web?

A:

Yes, training is an important part of a successful solution. We offer a myriad of training options from on-site training to training at CM University at our Georgia facility. We also offer online training sessions upon request. Call...1.888.419.1399

Q:

Is integration to other systems an expensive and lengthy process?

A:

CribMaster is a very flexible solution designed to allow many methods of integration. Most integrations are accomplished with very little time and effort. Call today to discuss your integration needs 1.888.419.1399

Q:

I do not have IT resources available can you host the CribMaster solution?

A:

Absolutely, CM Online allows us to host the applications, which we do currently for hundreds of customers.

Q:

What would you consider the key differentiators between your system and other inventory management solutions for indirect/MRO materials?

A:

As a software application, CribMaster is by far the most robust and feature packed application available. Features and add-ons like our Preventive Maintenance system far surpasses others available on the market. Also, CribMaster works with nearly 30 different point-of-use distribution devices (vending) and has the flexibility to satisfy many industries and verticals. WinWare takes pride in having a strong focus on customer support and making sure our clients are satisfied and continue to benefit from implementing CribMaster in a long-term continuous improvement plan.

Q:

How many different Point of Use devices does CribMaster support and why did you select those particular devices?

A:

CribMaster supports nearly 30 different POU devices. We have selected these devices based on customer feedback and an ongoing effort to be the standardized software application to handle all indirect material, no matter where it is stored or how it is dispensed.

Q:

When would RFID be appropriate for me to consider for my facility?

A:

RFID is often a good solution for indirect material management. RFID is NOT a high security solution so there must be a manageable level of employee compliance. Our representatives are experienced at recognizing which CribMaster solution would be a good fit for your organization. Call today: 1.888.419.1399

Q:

I have heard that RFID tags are expensive.  Have those prices started to decrease and how do you manage the cost of the tags?

A:

RFID tag prices have come down dramatically in the last 1 1/2 years but we have found a way to take the cost of the tag out of the equation by re-using the Gen2 passive tags. To find out how we do this, contact your CribMaster representative. 1.888.419.1399

Q:

Can I get my support questions answered via the web?

A:

Yes. Our web portal allows our clients to log support issues via the web.

 

 

 
 

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